{"id":7903,"date":"2025-02-09T17:02:34","date_gmt":"2025-02-09T15:02:34","guid":{"rendered":"https:\/\/legalaccelerators.com\/?p=7903"},"modified":"2025-06-16T15:03:33","modified_gmt":"2025-06-16T12:03:33","slug":"guide-compliance-for-digital-product-service-providers","status":"publish","type":"post","link":"https:\/\/legalaccelerators.com\/en\/guide-compliance-for-digital-product-service-providers\/","title":{"rendered":"Guide – Compliance for digital product & service providers"},"content":{"rendered":"\t\t
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Are you offering digital products or services?<\/b><\/h2>

Then you should know a few key rights and obligations under Emergency Ordinance no. 141\/2021. They help you keep your services compliant and your customers properly informed, without any surprises down the line. You\u2019ll find all the details in this quick guide.<\/p>

How can you protect your business?<\/h3>

(1) Inform and document.<\/p>

Let\u2019s be real: \u201cprotect\u201d might sound too dramatic. It\u2019s more about clear and honest documentation. When both sides know exactly what to expect, there\u2019s no room for misunderstandings or unwarranted claims. In fact, many \u201ccomplaints\u201d from clients end up being small oversights that could have been avoided with clearer communication.<\/p>

E.g. If your digital content or service doesn\u2019t work on an outdated device or system, that\u2019s not your fault as long as you told the client in advance.
So make sure you clearly state technical compatibility requirements before signing the contract. If you don\u2019t, standard industry expectations kick in, like what\u2019s usual for similar tools or apps.<\/p>

A practical example:
Imagine you have a photo editing app that only works on iOS 14 and up. If someone with an old iPhone tries it and it doesn\u2019t work, you\u2019re not responsible if you stated that up front.<\/p>

Here\u2019s what you should clarify:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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